We get it. You placed your order and you're already checking for it. Here's some info to read while you refresh the tracking page:
How long does it take to process my order?
- It usually takes 1-2 business days for us to process an order and get it ready to ship. It would be faster, but our lead assistant (Joan the cat) takes a lot of naps.
- Please note if you request a custom order, it may take up to 6 weeks, as we are creating something special just for you! However, this will be discussed when we talk about your design.
How long does shipping take?
- Approximate arrival dates are available on each item page (cool, right?). However, shipping times ultimately depend on your location. If you live in Brooklyn like us, chances are you'll get it right away... Alaska not so much.
How much does shipping cost?
- Good news! Free shipping for US orders over $99!
- If that doesn't apply to you, all shipping rates are calculated at checkout.
What about international shipping?
- Shipping rates are calculated by the robots at checkout.
- Your order may be subject to import duties and taxes (including VAT) which are incurred once a package reaches your country. These charges are the customer's responsibility.